CV

So, if you read about me, by now you already know that I'm working for a Blockchain based company called Input Output Global, our goal is to bank the unbanked and deliver a Digital Identity to all the people in the world. Obvs we need to make some money so we also sell Blockchain based services in order to help companies overcome their challenges.
 

Before Blockchain technologies, I was working at Vodafone, developing digital products and services, my main goal was to co-create intuitive customer journeys and improve the current ones to give a good customer experience on my Vodafone app. For example, if you wanted to pay your bill, had a problem with one of your services, needed to update your personal data, subscribe to Netflix or wanted to track your purchase order.... well... we (my Squad and I) made it easy for you!.

I also have experience in different areas such as sales, logistics & international trade, marketing, customer service, customer experience and customer loyalty, so I always try to bring the customer's point of view in every product/development I work on (I put myself in the customer's shoes).

For more Hard & Soft skills please check following section ;) .

Considering my experience and that I have lived and worked remotely from different cities (today i'm updating this from Japan  - March 31st, 2023), I must say that I have a huge adaptation capacity, I'm proactive, creative, collaborative, with extreme accountability and ownership, initiative driven, data driven, process improver and focused on delivering positive customer engagement.

Scrum/agile framework practitioner

My forever phrase: Every day is an opportunity to learn something new.